Return & Refund Policy
Returns & Refunds We want you to be completely satisfied with your purchase. We accept returns for both defective and non-defective products that are in New and Unused condition with original packaging.
Return Period You have 14 days from the date of delivery to initiate a return request.
How to Initiate a Return All returns must be authorized by our support team. Please contact us at weley@fun-frequency.com to receive return instructions.
- Return Method: By Mail.
- Return Shipping Fee: For non-defective products, the return shipping cost is the responsibility of the buyer.
- Restocking Fee: $0 (No restocking fee).
Refund Process Once your return is received and inspected, we will process your refund within 10 business days. The credit will be applied to your original payment method.
Service Areas We primarily serve customers in the United States, United Kingdom, Canada, Australia, and Europe, though worldwide shipping is available.